Refund policy

We understand that product satisfaction is crucial, and we are here to assist you. Returns will vary based on the specific product, and should you encounter any damage within the warranty period, please feel free to reach out to us for more detailed guidance. It's important to note that we do not accept returns due to a change of mind. We value transparent communication and appreciate your understanding of our policy. If you have any questions or concerns, our dedicated team is ready to assist you. Thank you for choosing our products.

Should you need to return a product to us, please contact customerservice@matamata.com.au